Concurrent plans mistake - Secure Plus Multi Camera

pmvalhalla — Thu, 23 May 2024 16:43:59 GMT

My partner and I are busy piano teachers in a rented property. We've been ARLO customers for at least 2 years and just realized we've been paying 2-3 times more than we should have done for 3 exterior cameras + doorbell (Secure Plus Multi-camera + two CVR monthly plans). Not being savvy with this stuff, it seems I made a mistake with my original subscription and only just realized when I reviewed it today on my laptop. Given that we've effectively been paying twice for the same coverage for 2 years, I am wondering if we are able to recoup at least some of that money?

Re: Concurrent plans mistake - Secure Plus Multi Camera

BrookeN — Thu, 23 May 2024 21:38:45 GMT

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

topic Concurrent plans mistake - Secure Plus Multi Camera in Arlo

Concurrent plans mistake - Secure Plus Multi Camera

Re: Concurrent plans mistake - Secure Plus Multi Camera