Internet light is solid amber on VCM3000 base station

BL2024 — Thu, 09 May 2024 15:38:27 GMT

I've gone through all the trouble shooting suggestions including factory reset, yet can't get a solid green light to confirm connection to internet (my internet is working fine with other devices).

I don't qualify for support, as I'm not on subscription.

Is this end of life of device? Everything was working fine up until 2 days ago when my cameras suddenly went offline.

Re: Internet light is solid amber on VCM3000 base station

StephenB — Fri, 10 May 2024 11:04:48 GMT

@BL2024 wrote:

Everything was working fine up until 2 days ago when my cameras suddenly went offline.

It could be a failure of the base ethernet, but also could be a router issue.

Did you try shifting the ethernet connection on the router to a different LAN port?
If you have another device that uses ethernet, then you should test the router LAN ports with that device.

@BL2024 wrote:

I've gone through all the trouble shooting suggestions including factory reset

Then you will need to remove the base station from the account, and add it back again.

topic Re: Internet light is solid amber on VCM3000 base station in Arlo

Internet light is solid amber on VCM3000 base station

Re: Internet light is solid amber on VCM3000 base station