https://community.arlo.com/t5/Arlo/Assistance/m-p/2332307#M94717 <P>I assume you're after a pro-rated refund. If so, Arlo doesn't offer that anymore - once paid, it's good for the entire period.</P> Fri, 03 May 2024 13:40:48 GMT jguerdat 2024-05-03T13:40:48Z https://community.arlo.com/t5/Arlo/Assistance/m-p/2332257#M94715 <P>I have moved and I went into the app and closed out by account. I no longer have arlo cameras. I have been charged for services for the up coming year. I have attempted to find a phone number to speak with customer service without luck. The chat bar has provided no assistance.&nbsp;</P> Thu, 02 May 2024 20:43:16 GMT https://community.arlo.com/t5/Arlo/Assistance/m-p/2332257#M94715 SSuttonA 2024-05-02T20:43:16Z https://community.arlo.com/t5/Arlo/Assistance/m-p/2332307#M94717 <P>I assume you're after a pro-rated refund. If so, Arlo doesn't offer that anymore - once paid, it's good for the entire period.</P> Fri, 03 May 2024 13:40:48 GMT https://community.arlo.com/t5/Arlo/Assistance/m-p/2332307#M94717 jguerdat 2024-05-03T13:40:48Z https://community.arlo.com/t5/Arlo/Assistance/m-p/2332353#M94721 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/963522">@SSuttonA</a></SPAN> was you charged after cancelling for a new year or as asked above are you looking for a pro-rated refund?</P> Fri, 03 May 2024 22:21:21 GMT https://community.arlo.com/t5/Arlo/Assistance/m-p/2332353#M94721 BrookeN 2024-05-03T22:21:21Z