topic Re: Unable to log in via app or web site in Arlo

Unable to log in via app or web site

jent103 — Tue, 30 Apr 2024 18:26:35 GMT

I'm unable to log into my Arlo account via either iOS app (Face ID or password) or the browser. I get an error in both cases after signing in (and entering my 2FA code, in the browser). I use a password manager so am sure that the username and password are correct. Virtual "support" via the bot was no support at all. Is anyone else experiencing this?

Re: Unable to log in via app or web site

JamesC — Tue, 30 Apr 2024 18:32:30 GMT

jent103,

Are you still experiencing an issue logging in if you try again now?

JamesC

Re: Unable to log in via app or web site

jent103 — Tue, 30 Apr 2024 18:35:15 GMT

I'm able to get into the app now. Not sure what happened, since the status page said "all good" the entire time.