topic Re: Homekit Issue with refurbished Arlo Smarthub in Arlo

Homekit Issue with refurbished Arlo Smarthub

MrJohanNilsson — Sat, 20 Apr 2024 14:19:45 GMT

I just purchased a refurbished Arlo Smart Hub (VMB4540r4) was able to connect it to the Arlo secure app but I can't get it to connect to Apple HomeKit. Once I click on Homekit, it gets stuck on "Discovering your Device". Probably used in someone else HomeKit home. Can you help to reset my SmartHub please.

//Johan

Re: Homekit Issue with refurbished Arlo Smarthub

BrookeN — Mon, 22 Apr 2024 16:30:08 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?