Base station is offline but it send notification to me and record video in cloud.

PuchongW — Tue, 27 Sep 2016 22:40:47 GMT

Base station status is offline (Both mobile application and PC)

Base station show 3 green light.

I got motion detaction notification.

Video was recorded in cloud.

I can't change rule or setup base station (Because it show status offline)

I can't view camera online ( Arlo say device are offline) but I can view video recording in cloud.

-------------------------------------------

I turn off and unplug both base station and internet router for 10 minutes. Then restart them but problem not sloved.

Are they any solution to slove it?

Re: Base station is offline but it send notification to me and record video in cloud.

PuchongW — Sun, 26 Jun 2016 03:05:59 GMT

I login my alro by web browser.

removed base station from device list.

Then re-add device (base station).

Problem was solved.

🙂