topic Re: my.arlo.com browser interface not wrking on my iPhone - goes directly to the account settings p in Arlo

my.arlo.com browser interface not wrking on my iPhone - goes directly to the account settings page

FZF — Tue, 23 Jan 2024 10:36:55 GMT

my.arlo.com browser interface on my iPhone goes directly to the account settings page when I login to my.arlo.com. No way to navigate to other pages in my.arlo. Tried to clear browser cache. Arlo app is closed on the device. Tried this from both safari and chrome. Wanted to change payment info - but had to go to a pc browser interface to make the change - her the my.arlo browser interface opend on the home page - where I can use the navigation menu (containing navigation to "Devices, Library, Mode, Settings and Logout" in the header of the page. Any one else w same problems?

Re: my.arlo.com browser interface not wrking on my iPhone - goes directly to the account settings p

StephenB — Tue, 23 Jan 2024 12:57:33 GMT

@FZF wrote:

my.arlo.com browser interface on my iPhone goes directly to the account settings page when I login to my.arlo.com. No way to navigate to other pages in my.arlo.

Unfortunately it does that, even if the browser is set to access the full website (and not the mobile version). No idea why.

Re: my.arlo.com browser interface not wrking on my iPhone - goes directly to the account settings p

FZF — Wed, 24 Jan 2024 08:39:34 GMT

Is this something Arlo development look into ( @JamesC and @ShayneS )?

Re: my.arlo.com browser interface not wrking on my iPhone - goes directly to the account settings p

BrookeN — Wed, 24 Jan 2024 20:51:03 GMT

This is how it has always been. There will not be any change to this I apologize.