https://community.arlo.com/t5/Arlo/Sd-card-VMB5000-says-it-cannot-be-used/m-p/1943690#M93798 <P>Use a computer to look for multiple partitions on the card. Small first partitions are frequently used to store manufacturer utilities so you would need to remove all partitions. You can then format the card in the hub. Arlo requires the partition to be at least 16GB.</P> Wed, 17 Jan 2024 14:22:19 GMT jguerdat 2024-01-17T14:22:19Z https://community.arlo.com/t5/Arlo/Sd-card-VMB5000-says-it-cannot-be-used/m-p/1943582#M93792 <P>Bought a smarthub VMB5000 and a new micro SD card for it. Type of card matches the type SD which Arlo recommend.&nbsp;<BR />The card I bought is a Sandisk microSDXC U3 V30 UHS-I 256GB.</P> <P>The Arlo app tells me that the SD card cannot be used.</P> <P>Does somebody know what the problem is?</P> <P>Thank you!</P> Wed, 17 Jan 2024 18:35:27 GMT https://community.arlo.com/t5/Arlo/Sd-card-VMB5000-says-it-cannot-be-used/m-p/1943582#M93792 RedWineHaze 2024-01-17T18:35:27Z https://community.arlo.com/t5/Arlo/Sd-card-VMB5000-says-it-cannot-be-used/m-p/1943690#M93798 <P>Use a computer to look for multiple partitions on the card. Small first partitions are frequently used to store manufacturer utilities so you would need to remove all partitions. You can then format the card in the hub. Arlo requires the partition to be at least 16GB.</P> Wed, 17 Jan 2024 14:22:19 GMT https://community.arlo.com/t5/Arlo/Sd-card-VMB5000-says-it-cannot-be-used/m-p/1943690#M93798 jguerdat 2024-01-17T14:22:19Z https://community.arlo.com/t5/Arlo/Sd-card-VMB5000-says-it-cannot-be-used/m-p/1943847#M93812 <P>Thank you for your help. I format the card with rufus on a pc. Worked!</P> Thu, 18 Jan 2024 14:20:22 GMT https://community.arlo.com/t5/Arlo/Sd-card-VMB5000-says-it-cannot-be-used/m-p/1943847#M93812 RedWineHaze 2024-01-18T14:20:22Z