topic Re: Person in Arlo

Person

wtindall — Mon, 25 Dec 2023 21:49:59 GMT

How do I talk to a real person

Re: Person

StephenB — Mon, 25 Dec 2023 23:05:11 GMT

@wtindall wrote:

How do I talk to a real person

You need a subscription for phone support. You go into the support area of the app, and scroll down to the contact section. You'll find phone support there. It is available from 6 am to 6 pm US pacific time.

Re: Person

BDC2023 — Wed, 27 Dec 2023 18:16:03 GMT

Hey SB, is there a reason you did not post the phone number for support? I see a lot of people asking to talk to staff for help.

Re: Person

StephenB — Wed, 27 Dec 2023 20:32:32 GMT

@BDC2023 wrote:

Hey SB, is there a reason you did not post the phone number for support? I see a lot of people asking to talk to staff for help.

There isn't one that can be posted. Arlo only provides phone support through the app.

Note I don't work for Arlo, so I don't have any access to any internal phone numbers.