Cant delete plan/location from account dashboard.

rhysc — Mon, 25 Dec 2023 01:33:49 GMT

I was trying to upgrade my firmware to the latest version and I accidentally clicked add a home. Now I have a new location/plan and I cannot delete it from my account. I dont have any devices etc.

I have tried going to the location settings and there is no delete button.

Can someone please help its super frustrating having a new location with no devices and serving no purpose in my dashboard.

Re: Cant delete plan/location from account dashboard.

StephenB — Mon, 25 Dec 2023 11:57:28 GMT

@rhysc wrote:

Now I have a new location/plan and I cannot delete it from my account. I dont have any devices etc.

This is supposed to be the method:

https://kb.arlo.com/000062826/How-do-I-add-edit-or-delete-a-Location-in-Arlo-Secure-App-4-0

There are some troubleshooting steps for your issue here:

https://kb.arlo.com/000062809/Why-can-t-I-delete-a-Location-from-my-Arlo-Account

@rhysc wrote:

I was trying to upgrade my firmware to the latest version

The manual check basically never works, so I suggest just waiting for Arlo to push the firmware to your devices.

topic Re: Cant delete plan/location from account dashboard. in Arlo

Cant delete plan/location from account dashboard.

Re: Cant delete plan/location from account dashboard.