https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940754#M93462 <P>Delete the camera(s) from your account and add them back normally. Be sure to select to use the hub early in the process. You don't mention the camera models but be aware that the newest Essential 2 cameras cannot be connected to a hub just yet. The other ones can.</P> Sat, 23 Dec 2023 15:28:34 GMT jguerdat 2023-12-23T15:28:34Z https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940747#M93458 <P><SPAN>My brand new&nbsp;Arlo SmartHub (VMB4540r4) is not recording videos locally to usb. My cloud trial subscription just ended.&nbsp;Firmware is&nbsp;</SPAN><SPAN class="">1.21.1.0_1399_9611cf3. When I go into the mobile app, I can see direct access storage. Does anyone know the issue or is anyone else have this issue?&nbsp;</SPAN></P> Sat, 23 Dec 2023 14:59:23 GMT https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940747#M93458 geu7438 2023-12-23T14:59:23Z https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940748#M93459 <P>Have you tried formatting the drive using the app? The wrong filesystem is a frequent issue. Also, be sure the drive is at least 16GB but try other drives, too. And, lastly, only cameras connected to the hub can be recorded locally - those connected to your WiFi can't do this.</P> Sat, 23 Dec 2023 15:10:02 GMT https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940748#M93459 jguerdat 2023-12-23T15:10:02Z https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940752#M93461 <P>Gotcha. Camera are currently connected to wifi. How do I connect cameras to hub?</P> Sat, 23 Dec 2023 15:24:03 GMT https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940752#M93461 geu7438 2023-12-23T15:24:03Z https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940754#M93462 <P>Delete the camera(s) from your account and add them back normally. Be sure to select to use the hub early in the process. You don't mention the camera models but be aware that the newest Essential 2 cameras cannot be connected to a hub just yet. The other ones can.</P> Sat, 23 Dec 2023 15:28:34 GMT https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940754#M93462 jguerdat 2023-12-23T15:28:34Z https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940776#M93464 <P>Ok thanks, the cameras are <SPAN>Arlo Essential Outdoor Camera (2nd Generation) (VMC2050). Are those the&nbsp;newest Essential 2 cameras, that your referring to?</SPAN></P> Sat, 23 Dec 2023 16:32:16 GMT https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940776#M93464 geu7438 2023-12-23T16:32:16Z https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940787#M93465 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/910364">@geu7438</a>&nbsp;wrote:<BR /> <P>Ok thanks, the cameras are <SPAN>Arlo Essential Outdoor Camera (2nd Generation) (VMC2050). Are those the&nbsp;newest Essential 2 cameras, that your referring to?</SPAN></P> <HR /></BLOCKQUOTE> <P>Yes.&nbsp; You can't add these to a smarthub yet.&nbsp; Arlo says they are adding that feature, but of course we don't know when it will be available.</P> Sat, 23 Dec 2023 18:21:35 GMT https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940787#M93465 StephenB 2023-12-23T18:21:35Z https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940800#M93466 <LI-SPOILER>Awesome. Thanks guys!!!</LI-SPOILER> Sat, 23 Dec 2023 18:39:17 GMT https://community.arlo.com/t5/Arlo/My-brand-new-Arlo-SmartHub-VMB4540r4-is-not-recording-videos/m-p/1940800#M93466 geu7438 2023-12-23T18:39:17Z