topic Re: Lastest app update not working in Arlo

Lastest app update not working

Annarose26 — Tue, 19 Dec 2023 01:56:54 GMT

Forced to do lastest app update. My cameras no longer work. Have uninstalled and re installed. Still doesnt work. Cant access cameras I have granted access to.

Re: Lastest app update not working

DannyBearAgain — Tue, 19 Dec 2023 02:51:27 GMT

You will likely need to get the admin account to remove your sharing and invite you again. I don’t think the app is that smart to reuse the older UI settings.

What UI version do you have, the original one with library or the new that has feed? and is the admin account using the same?

Re: Lastest app update not working

ShayneS — Wed, 20 Dec 2023 22:30:08 GMT

@Annarose26 Are you still experiencing this issue?

Re: Lastest app update not working

Annarose26 — Wed, 20 Dec 2023 22:47:23 GMT

Yes I am

Re: Lastest app update not working

ShayneS — Thu, 21 Dec 2023 17:57:01 GMT

@Annarose26

Do both users see the feed option at the bottom of the app?