topic Re: Model #VMC3030, changed color in Arlo

Model #VMC3030, changed color

fjc1112 — Tue, 27 Sep 2016 22:39:47 GMT

When I go out of town I move one of my cameras to different location. The last time I moved the camera the picture turned totally pink. Anybody have this happen. It's not very old.

Re: Model #VMC3030, changed color

mchase — Tue, 28 Jun 2016 17:40:04 GMT

Mine did that on day two of use. I chose to leave it be and see if it clears itself up. About 24 hours later it did just that with no action on my part. That was a week ago with no repeat of the issue.

Hardware H7

Firmware 1.2.4941

Re: Model #VMC3030, changed color

JamesC — Wed, 29 Jun 2016 15:14:03 GMT

fjc1112,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

Re: Model #VMC3030, changed color

mcmu12 — Wed, 29 Jun 2016 22:18:35 GMT

Mine turned pink. When I have issues with these cameras, they have always corrected themselves. Because it's a netgear problem.

Re: Model #VMC3030, changed color

RG401 — Fri, 01 Jul 2016 14:51:45 GMT

One of my cameras are doing the same thing, but intermittently...goes b/w to pink.

Re: Model #VMC3030, changed color

JamesC — Fri, 01 Jul 2016 17:02:15 GMT

RG401,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

Re: Model #VMC3030, changed color

swoodard — Tue, 10 Jan 2017 20:47:50 GMT

Anyone get a solution on this? One of my 5 cameras started doing this last week. Video color is deep pink but night vision looks fine. Is the camera trash?

Re: Model #VMC3030, changed color

jguerdat — Wed, 11 Jan 2017 00:28:52 GMT

As noted above, contact support. It's a hardware problem.