Watching via email videos deleted from library

HMishkoff — Tue, 27 Sep 2016 22:40:37 GMT

I watch my Arlo videos via email alerts, while my wife tends to watch them from the library.

Used to be that I could view the videos from my email alerts (for 24 hours) even if my wife had deleted them from the library, like Arlo was automatically placing them in some kind of "shared" area where they'd remain for a day even if there were deleted from the library.

That changed a couple of months ago. Now I can't watch a video if my wife has deleted it from the library. I still see the preview frame in my email, but when I click on it I get the message: "No shared recordings found."

Have I misconfigured something? Or did NetGear make some kind of change that does not allow me to view the videos once they've been deleted from the library?

Thanks for your help!

Re: Watching via email videos deleted from library

JamesC — Mon, 27 Jun 2016 17:06:34 GMT

HMishkoff,

There is no configuration for this feature. Shared video links can no longer be viewed if the shared content is deleted from the library.

JamesC

topic Re: Watching via email videos deleted from library in Arlo

Watching via email videos deleted from library

Re: Watching via email videos deleted from library