https://community.arlo.com/t5/Arlo/install/m-p/1110925#M9166 <P>briancathy,</P> <P>&nbsp;</P> <P>As jguerdat suggests above, more detail about the issue would help us provide better troubleshooting.</P> <P>&nbsp;</P> <P>Did the camera LED indicate the sync was successful? What LED behavior are you getting on your base station/camera when attempting to sync?</P> <P>&nbsp;</P> <P>JamesC</P> Thu, 07 Jul 2016 15:30:32 GMT JamesC 2016-07-07T15:30:32Z https://community.arlo.com/t5/Arlo/install/m-p/1110638#M9164 <P>arlo wire free not showing as added device on iphone.</P> Thu, 07 Jul 2016 00:02:47 GMT https://community.arlo.com/t5/Arlo/install/m-p/1110638#M9164 briancathy 2016-07-07T00:02:47Z https://community.arlo.com/t5/Arlo/install/m-p/1110890#M9165 <P>Need more details.</P> Thu, 07 Jul 2016 14:33:26 GMT https://community.arlo.com/t5/Arlo/install/m-p/1110890#M9165 jguerdat 2016-07-07T14:33:26Z https://community.arlo.com/t5/Arlo/install/m-p/1110925#M9166 <P>briancathy,</P> <P>&nbsp;</P> <P>As jguerdat suggests above, more detail about the issue would help us provide better troubleshooting.</P> <P>&nbsp;</P> <P>Did the camera LED indicate the sync was successful? What LED behavior are you getting on your base station/camera when attempting to sync?</P> <P>&nbsp;</P> <P>JamesC</P> Thu, 07 Jul 2016 15:30:32 GMT https://community.arlo.com/t5/Arlo/install/m-p/1110925#M9166 JamesC 2016-07-07T15:30:32Z