topic Monochrome look after changing batteries in Arlo

Monochrome look after changing batteries

Texasmorrell — Wed, 06 Jul 2016 17:43:01 GMT

I change the batteries and one of my cameras because they were low. Now the camera is showing up Mono chrome image. Does anyone know what's causing this?

Re: Monochrome look after changing batteries

TomMac — Wed, 06 Jul 2016 20:27:47 GMT

Texasmorrell wrote:
I change the batteries and one of my cameras because they were low. Now the camera is showing up Mono chrome image. Does anyone know what's causing this?

The camera auto goes into B/W if light levels are low...

Pull batteries and replace...this will reset the camera and may fix it.

one cam monochrome again after about 2 weeks normal

jerbi — Fri, 24 Feb 2017 15:32:22 GMT

pink everywhere, moving doesn't change it

Is this a common problem?

I'd like to buy more cameras but what's the monthly charge?

Re: Monochrome look after changing batteries

jguerdat — Fri, 24 Feb 2017 18:29:49 GMT

Pink is a hardware problem - contact support and open a case.

No monthly charge for up to 5 cameras. If more than 5 and you have 2 bases you can create a second account with a second email address. Then share one account's cameras to the other account using Settings, Grant Access.

Re: Monochrome look after changing batteries

jerbi — Tue, 28 Feb 2017 05:09:50 GMT

the camera came back working fine again

I hadn't had a chance to open it yet or reset it

what's the monthly charge for more than 5 cameras?

Re: Monochrome look after changing batteries

manfredz — Tue, 28 Feb 2017 09:21:03 GMT

If you to your settings/subscriptions/upgrade now you'll see the different plans, prices and what they offer