https://community.arlo.com/t5/Arlo/my-basestation-goes-offline-everytime-I-sync-my-cameras/m-p/1207#M9108 <P>Good afternoon Footlady83,</P> <P>&nbsp;</P> <P>I'll open a support case for you and continue troubleshooting this issue with you through our support channel. This is not something we would expect to happen. Let's get together on a phone call to see what the issue could be.</P> <P>&nbsp;</P> <P>I'll be back in touch with my phone number shortly!</P> <P>&nbsp;</P> <P>Best Regards,</P> <P>&nbsp;</P> <P>Christine</P> <P>Arlo Team</P> Tue, 17 Feb 2015 20:12:37 GMT ChristineT 2015-02-17T20:12:37Z https://community.arlo.com/t5/Arlo/my-basestation-goes-offline-everytime-I-sync-my-cameras/m-p/1152#M9107 <P>Every time I try to get the status of my cameras my base station goes offline I have unplugged deactivated&nbsp; resynced and removed batteries about 20 times now.&nbsp; Its going back to Amazon real soon&nbsp; It says my basestation is offline when I can clearly see it on my router!</P> Wed, 28 Sep 2016 20:27:52 GMT https://community.arlo.com/t5/Arlo/my-basestation-goes-offline-everytime-I-sync-my-cameras/m-p/1152#M9107 foodlady83 2016-09-28T20:27:52Z https://community.arlo.com/t5/Arlo/my-basestation-goes-offline-everytime-I-sync-my-cameras/m-p/1207#M9108 <P>Good afternoon Footlady83,</P> <P>&nbsp;</P> <P>I'll open a support case for you and continue troubleshooting this issue with you through our support channel. This is not something we would expect to happen. Let's get together on a phone call to see what the issue could be.</P> <P>&nbsp;</P> <P>I'll be back in touch with my phone number shortly!</P> <P>&nbsp;</P> <P>Best Regards,</P> <P>&nbsp;</P> <P>Christine</P> <P>Arlo Team</P> Tue, 17 Feb 2015 20:12:37 GMT https://community.arlo.com/t5/Arlo/my-basestation-goes-offline-everytime-I-sync-my-cameras/m-p/1207#M9108 ChristineT 2015-02-17T20:12:37Z