topic camera not recording in Arlo

camera not recording

ernodo — Tue, 27 Sep 2016 22:37:55 GMT

Arlo sending alerts but camera not recording any images. Tried all the suggestions, still not working, Any help appreciated

Re: camera not recording

jguerdat — Sat, 02 Jul 2016 14:03:58 GMT

There seems to be multiple comments about this recently. Have you tried both the app and a browser to view the library?

Re: camera not recording

ernodo — Sat, 02 Jul 2016 22:43:55 GMT

thanks for replying, yes, tried both app and vrious browsers.. no idea what to do next.

Re: camera not recording

jguerdat — Sun, 03 Jul 2016 13:47:43 GMT

Your only recourse at this point is to create a trouble ticket. Use the Support link at the top here and then Contact Support on the right. Hopefully, if enough folks with this problem do the same thing pressure will be applied at the proper place to get things working again.