One camera showing up in devices but not in "rules"

oldkid — Tue, 27 Sep 2016 19:48:17 GMT

I had to reset one of my cameras, by removing it from the 5 camera system. Once I got it back online it the name of the camera was the same, like I had never removed or deleted it. However, when I go to "all motion on" settings to change rules and so on it does not show up as one of my cameras.

But when I go to my cameras tab it shows up there...what's the deal with that, and how do I add it back to my system? (even though it shows up already)

I can only assume something went wrong when I removed the device from my list, but I figured once I added it back I would have to rename it, but I didn't, weird.

Re: One camera showing up in devices but not in "rules"

JamesC — Wed, 13 Jul 2016 16:52:25 GMT

oldkid,

Does the camera appear in the rules for the "Armed" mode?

All motion on is an old mode that existed before the UI update at the end of last year. It may be an issue with the mode that is causing the problem. Try using the default "Armed" mode.

JamesC

topic One camera showing up in devices but not in "rules" in Arlo

One camera showing up in devices but not in "rules"

Re: One camera showing up in devices but not in "rules"