https://community.arlo.com/t5/Arlo/Unable-to-cancel-subscription/m-p/1933467#M89496 <P>I am unable to Cancel my Arlo subscription.&nbsp; The screens no longer match any of the documentation and there is not an option to cancel.&nbsp; The chat bot abandon me when it was unable to help.&nbsp; No clear path to phone support.&nbsp; Please advise.</P> Fri, 03 Nov 2023 12:48:27 GMT nygarm1 2023-11-03T12:48:27Z https://community.arlo.com/t5/Arlo/Unable-to-cancel-subscription/m-p/1933467#M89496 <P>I am unable to Cancel my Arlo subscription.&nbsp; The screens no longer match any of the documentation and there is not an option to cancel.&nbsp; The chat bot abandon me when it was unable to help.&nbsp; No clear path to phone support.&nbsp; Please advise.</P> Fri, 03 Nov 2023 12:48:27 GMT https://community.arlo.com/t5/Arlo/Unable-to-cancel-subscription/m-p/1933467#M89496 nygarm1 2023-11-03T12:48:27Z https://community.arlo.com/t5/Arlo/Unable-to-cancel-subscription/m-p/1933470#M89499 <P>Which articles are you reading? There's one for the old user interface (UI) that uses Library to view recordings:</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan" target="_blank">https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan</A></P> <P>&nbsp;</P> <P>and another for the new UI that uses Feed:</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000063052/How-do-I-change-or-cancel-my-Arlo-subscription-plan-Arlo-Secure-4-0" target="_blank">https://kb.arlo.com/000063052/How-do-I-change-or-cancel-my-Arlo-subscription-plan-Arlo-Secure-4-0</A></P> <P>&nbsp;</P> <P>At the top of each FAQ is a link to get to the other UI's FAQ if you happen to get the wrong one.</P> Fri, 03 Nov 2023 13:02:08 GMT https://community.arlo.com/t5/Arlo/Unable-to-cancel-subscription/m-p/1933470#M89499 jguerdat 2023-11-03T13:02:08Z