topic Re: Trying to re-add an Arlo Essentials - pressing and holding the sync button for 1-2 sec does NOTH in Arlo

Trying to re-add an Arlo Essentials - pressing and holding the sync button for 1-2 sec does NOTHING.

Purple_Silicon — Thu, 02 Nov 2023 13:30:15 GMT

I pressed the button for 1, 2, 5 and more seconds, but still no blue LED blinking. Only yellow.

I really hope I can solve this withut having to detach the camera from the roof and remove the battery, 'cause that would be an ordeal.

Re: Trying to re-add an Arlo Essentials - pressing and holding the sync button for 1-2 sec does NOTH

jguerdat — Thu, 02 Nov 2023 13:34:04 GMT

Since this is an Essential camera, you can't remove the battery.

Is the battery charged? Have you tried the reset?

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

Re: Trying to re-add an Arlo Essentials - pressing and holding the sync button for 1-2 sec does NOTH

Purple_Silicon — Thu, 02 Nov 2023 13:40:14 GMT

The solution seems to have been to keep the button pressed for about a minute, continuously and cramp-inducingly.

Re: Trying to re-add an Arlo Essentials - pressing and holding the sync button for 1-2 sec does NOTH

Purple_Silicon — Thu, 02 Nov 2023 13:41:47 GMT

The battery is always charged - in other words, it's constantly attached to the charger. Because I don't want to periodically have to recharge the damn thing, who has time for that?

Re: Trying to re-add an Arlo Essentials - pressing and holding the sync button for 1-2 sec does NOTH

Purple_Silicon — Thu, 02 Nov 2023 13:50:54 GMT

BTW, that link you posted? Of course I read that, I did that twice just in case I missed something - which I did not. Why would you think I didn't do my due diligence and googled possible solutions before creating this thread?

Re: Trying to re-add an Arlo Essentials - pressing and holding the sync button for 1-2 sec does NOTH

StephenB — Thu, 02 Nov 2023 14:12:55 GMT

@Purple_Silicon wrote:

Why would you think I didn't do my due diligence and googled possible solutions before creating this thread?

Because a lot of people posting issues here haven't.

FWIW, another reason is the article says to hold down sync for about 15 seconds, and you said you only pressed it down for 5 seconds.

Re: Trying to re-add an Arlo Essentials - pressing and holding the sync button for 1-2 sec does NOTH

Purple_Silicon — Thu, 02 Nov 2023 14:22:59 GMT

I tried also 20 s, without success. Let me add that to my original post.

Welp, I see that it is not possible to edit the original entry.