topic arlo secure app on iphone - how can I "Select All" videos under "Devices" tab for deletion? in Arlo

arlo secure app on iphone - how can I "Select All" videos under "Devices" tab for deletion?

CJ268 — Thu, 12 Oct 2023 12:30:21 GMT

I am using the Arlo Secure APP on my iPhone. I have erase all videos on my "Feed" tab, but when I go to "Devices" tab and select one of my cameras I have dozens of videos saved that I can only delete one-at-a-time. Is there a way to mass delete them? I went to the Privacy Center and erased everything on devices and cloud, but the videos are still there on the "Devices" tab.

Re: arlo secure app on iphone - how can I "Select All" videos under "Devices" ta

TuringsGhost — Fri, 13 Oct 2023 15:58:48 GMT

I have the same problem…can’t select all.

This update is terrible….

Re: arlo secure app on iphone - how can I "Select All" videos under "Devices" tab for deletion?

BrookeN — Tue, 17 Oct 2023 17:18:41 GMT

We appreciate your feedback and will pass this information on to our team.

Re: arlo secure app on iphone - how can I "Select All" videos under "Devices" ta

CJ268 — Fri, 20 Oct 2023 11:35:28 GMT

Thanks for the reply. I agree with your statement. Arlo acknowledged that I had an issue but didn't offer a solution. I guess we'll we what our purchase of their products means to them.