topic Re: Still receiving email notifications after selling cameras in Arlo

Still receiving email notifications after selling cameras

Semler3 — Mon, 28 Aug 2023 14:56:55 GMT

I have sold all my devices, deleted all from my account dashboard yet I still receive low battery email warning. How do I stop this?

Re: Still receiving email notifications after selling cameras

StephenB — Tue, 29 Aug 2023 12:40:32 GMT

@Semler3 wrote:

I have sold all my devices, deleted all from my account dashboard yet I still receive low battery email warning. How do I stop this?

Weird that you are seeing this. I'm tagging the mods ( @JamesC and @ShayneS ) to call their attention to your post.

You could try deleting the account, but it might be best to wait for the mods to weigh in. Or perhaps contact the buyer, and ask them to reset their system.

Re: Still receiving email notifications after selling cameras

ShayneS — Wed, 30 Aug 2023 19:12:03 GMT

Hi @Semler3 I provided this info to the support team and someone will be reaching out to you regarding this.

Thank you