https://community.arlo.com/t5/Arlo/Base-not-recognizing-my-app/m-p/1925343#M88912 <P>We need all details. WHat are the LEDs on the base showing? What have you tried and what do you see? Is this a new install or an existing one?</P> Sun, 20 Aug 2023 13:49:20 GMT jguerdat 2023-08-20T13:49:20Z https://community.arlo.com/t5/Arlo/Base-not-recognizing-my-app/m-p/1925299#M88911 <P>My vbm 3500 is not recognizing my app</P> Mon, 21 Aug 2023 19:04:05 GMT https://community.arlo.com/t5/Arlo/Base-not-recognizing-my-app/m-p/1925299#M88911 Retired_Member 2023-08-21T19:04:05Z https://community.arlo.com/t5/Arlo/Base-not-recognizing-my-app/m-p/1925343#M88912 <P>We need all details. WHat are the LEDs on the base showing? What have you tried and what do you see? Is this a new install or an existing one?</P> Sun, 20 Aug 2023 13:49:20 GMT https://community.arlo.com/t5/Arlo/Base-not-recognizing-my-app/m-p/1925343#M88912 jguerdat 2023-08-20T13:49:20Z