Connecting to Homekit

wdfreemanjr — Wed, 16 Aug 2023 19:16:01 GMT

Hello,

When I researched Arlo, I loved everything about it and specifically that it could integrate with my Apple HomeKit. I selected 'Build a Bundle' which gives you they Keypad hub by default. I got all the equipment and setup has been a breeze. I am now trying to integrate with HomeKit and when I go to support. it appears that this requires a different type of hub. Why would the Website highlight HomeKit integration but when you build a system, it gives you a hub that doesn't work with HomeKit ?

Does this mean I am going to have to purchase a different hub? None of this was mentioned on the Website or during the ordering process.

Just wondering what my course of action should be since I can't seem to contact a human begin.

Thanks,

Bill

Re: Connecting to Homekit

JamesC — Thu, 17 Aug 2023 20:08:49 GMT

Depending on which models and devices you purchased, yes, a compatible base station or SmartHub is required. For more information on this, see here: https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-device-to-Apple-HomeKit

JamesC

topic Connecting to Homekit in Arlo

Connecting to Homekit

Re: Connecting to Homekit