topic Camera offline in Arlo

Camera offline

Loblolly — Fri, 08 Jul 2016 03:54:33 GMT

One of my three active cameras is offline. How do I get it back online via remote? This system is setup at a second property a couple of hours away so it's not as simple as physically going through the syncing process.

Re: Camera offline

Loblolly — Fri, 08 Jul 2016 03:56:22 GMT

Re: Camera offline

JamesC — Fri, 08 Jul 2016 16:06:34 GMT

Loblolly,

You could try rebooting the base station. This can be done remotely by logging in to your Arlo account and navigating to Settings > My Devices > select your base station > Restart.

The camera also could be offline due to depleted batteries, in this case, you would need to install a fresh set to bring the camera back online.

JamesC