topic Re: No videos under Feed tab, despite notifications in Arlo

No videos under Feed tab, despite notifications

Bostonfan49 — Fri, 07 Jul 2023 16:46:03 GMT

First problem. Under the Feed Tab, I might get a notice of say 20 Videos, but when I click on the Feed Tab, it says that there is no event????? The videos exist within each camera and they show that they just were taken. What is wrong?

I have a mix of Arlo Q, Pro 2 and 3 and 5S. All the cameras are set to Record under (person, animal, vehicle and event)

Re: No videos under Feed tab, despite notifications

JamesC — Fri, 07 Jul 2023 17:41:38 GMT

Bostonfan49,

It sounds like you may have a filter selected within Feed. Take a look here for more information on how to enable or disable filters within feeds: https://kb.arlo.com/000062807/How-do-I-filter-events-and-video-recordings-in-my-Arlo-Feed

JamesC

Re: No videos under Feed tab, despite notifications

Bostonfan49 — Fri, 07 Jul 2023 18:01:12 GMT

Thanks James, that link tells how to select a filter for your feed…..I have done all of that! Are you suggesting that I turn off all my event types???? Again, I have Auto, Person, Animal and Event enabled. I am getting the associated videos within each Camera. But my Feed Icons does 2 things…It says for example, "8" events, but when I click on the Feed Tab, it says NO Events. Or my Feed Tab, shows nothing, but my cameras fill up with event videos. Very confusing