Add existing subscription to second location

Rusty6 — Tue, 04 Jul 2023 03:42:46 GMT

Arlo Article ID:000062778 says "you can set up as many Locations as you want on your Arlo account as long as it is in the same country the account is registered to."

How do you add an existing subscription to a second location? It is only giving me the choice for creating a new subscription.

Background - I've been using Arlo for a couple years across to different locations on the Smart Premier service. Now that I've been forced to the new UI, I've lost the ability to manage geo fencing across my devices by location. Seems I need to setup separate locations (makes sense) and move devices to the right locations (make sense). But it seems Arlo is forcing me to have a second subscription (doesn't make sense given I've been doing this prior to new UI and reference article above says locations can share the subscription). How??

Thanks...

Re: Add existing subscription to second location

StephenB — Tue, 04 Jul 2023 17:09:46 GMT

@Rusty6 wrote:

Arlo Article ID:000062778 says "you can set up as many Locations as you want on your Arlo account as long as it is in the same country the account is registered to."

How do you add an existing subscription to a second location? It is only giving me the choice for creating a new subscription.

You can't. The KB article is perhaps incomplete - you can set up as many locations as you want, but each needs its own subscription.

FWIW, this has always been in the terms of service, but was not enforced by the app. The new "Feed" interface does enforce it.

topic Re: Add existing subscription to second location in Arlo

Add existing subscription to second location

Re: Add existing subscription to second location