topic APP Filtering in Arlo

APP Filtering

Jemima — Fri, 30 Jun 2023 17:27:24 GMT

After the recent App Upgrade (2 days ago), I can’t find an option to filter recordings by Device. I have 5 cameras. Before the upgrade I could filter recordings by device. Now I can only filter by date and the feed includes recordings for all 5 cameras. How do I view recordings for a specific camera only please? Using the App on an iPad.

Thanks for the help.

Re: APP Filtering

jguerdat — Sat, 01 Jul 2023 13:59:52 GMT

Since you mention Feed, click on the 3 dot menu at the top right of Feed to set filters.

Re: APP Filtering

Jemima — Sat, 01 Jul 2023 15:43:07 GMT

That doesn’t work for the version of the App I have.😊 I’ve got a Dashboard with 3 options ‘Arm Away’, ‘Arm Home’ and ‘Stand By’. When I click on the 3 dots as you’ve mentioned, it takes me the widget for the cameras.

Before the upgrade 2 days ago, I had no issues with filtering and everything worked as you described above. Now with the new version of the App, one can filter on days but I can’t find a way to filter per device.

Huh….

Re: APP Filtering

jguerdat — Sun, 02 Jul 2023 14:15:48 GMT

As I said, click the menu icon in Feed, not Dashboard.

Re: APP Filtering

LBK12 — Thu, 17 Aug 2023 00:57:34 GMT

We are having the same issue. We can exclude Animals from the feed, but now we can’t set that by camera. It is all cameras.