topic Re: vmb4000 doesn't appear in app in Arlo

vmb4000 doesn't appear in app

chester01 — Mon, 12 Jun 2023 20:28:26 GMT

my vmb400 is connected to the internet but the app or the computer doesn't see it

have done the reset and still won't see it

Re: vmb4000 doesn't appear in app

ShayneS — Mon, 12 Jun 2023 20:35:43 GMT

Hi, are you still experiencing this issue?

Re: vmb4000 doesn't appear in app

chester01 — Mon, 12 Jun 2023 20:44:29 GMT

yes

Re: vmb4000 doesn't appear in app

ShayneS — Mon, 12 Jun 2023 20:51:32 GMT

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact