topic Re: Why is my updated Arlo's iOS app's settings "My Devices" showing a red bubble today? in Arlo

Why is my updated Arlo's iOS app's settings "My Devices" showing a red bubble today?

ant — Thu, 08 Jun 2023 22:35:42 GMT

IIRC from my past, that means there are updates but I don't see any of my original Arlo base station and cameras having updates. I checked my http://my.arlo.com in my updated W10 Pro. PC's Firefox v114 web browser, and it doesn't show that red bubble. I tried restarting iPhone 12 mini (iOS v16.5)'s iOS app and no changes.

Is this related to the outage as shown in https://status.arlo.com/? Is anyone else having this problem or just me?

Thank you for reading and hopefully answering soon. 🙂

Re: Why is my updated Arlo's iOS app's settings "My Devices" showing a red bubble today?

JamesC — Mon, 12 Jun 2023 19:30:42 GMT

Are you able to provide a screenshot of what you're seeing?

JamesC

Re: Why is my updated Arlo's iOS app's settings "My Devices" showing a red bubble today?

ant — Mon, 12 Jun 2023 19:38:08 GMT

https://matrix.ross154.net/_matrix/media/v3/download/ross154.net/OCJJXCOovFVhnDzWdmTNEbZg/IMG_4761.PNG for a screen shot/capture. This very minor issue is still there.

Re: Why is my updated Arlo's iOS app's settings "My Devices" showing a red bubble today?

ant — Mon, 19 Jun 2023 03:18:10 GMT

I fixed it. My logged in granted accessed Arlo Pro 2 account showed its connected 2 GB USB flash stick as corrupted and needed to be reformatted. I think it was caused by the power outage about two weeks ago. 😞 However, my updated 64-bit W10 Pro's Explorer's tools -> error checking said it was fine after I forced a manual scan and repair. Also, there was about 193 MB free. There seems to be a bug. 😕

Re: Why is my updated Arlo's iOS app's settings "My Devices" showing a red bubble today?

jguerdat — Mon, 19 Jun 2023 12:03:39 GMT

I'm surprised you got a 2GB drive to work. There's supposed to be a limitation that requires at least a 16GB drive.