topic Re: getting weird Unknown error - Since I switched to iPhone 14 I can't access the app from my iPhon in Arlo

getting weird Unknown error - Since I switched to iPhone 14 I can't access the app from my iPhone

sha333 — Sun, 11 Jun 2023 22:18:28 GMT

Since I switched to iPhone 14 I can't access the app from my iPhone ,

getting weird Unknown error so weird because I can connect from the site

I tried resetting everything ! also reinstalled the app and removed the camera and re-updated

Help anyone ?

sha333 — Mon, 12 Jun 2023 17:20:37 GMT

Model

VMC2030

JamesC — Tue, 13 Jun 2023 19:59:49 GMT

JamesC

sha333 — Wed, 14 Jun 2023 02:27:27 GMT

Unfortunately still not working 😞

JamesC — Wed, 14 Jun 2023 23:36:55 GMT

sha333,

Are you able to log in using the web client on a PC: https://my.arlo.com/#/login

JamesC

sha333 — Wed, 14 Jun 2023 23:44:16 GMT

Yes and i can see my cam and rec but from app after use same password and user getting this error and cant log in

JamesC — Wed, 14 Jun 2023 23:55:19 GMT

JamesC

sha333 — Thu, 15 Jun 2023 00:03:32 GMT

OMG ! Thank you !I was try everything for days and nothing worked. This solution worked perfectly!