https://community.arlo.com/t5/Arlo/Hub-offline/m-p/1914303#M87966 <P>Again, what are the LEDs showing? The power and Internet LEDs must be green. If the Internet LED is off or amber, that needs to be fixed.</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean" target="_blank">https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean</A></P> Wed, 24 May 2023 13:34:08 GMT jguerdat 2023-05-24T13:34:08Z https://community.arlo.com/t5/Arlo/Hub-offline/m-p/1912989#M87880 <H1>My Arlo SmartHub or Base Station is offline; how can I troubleshoot it?</H1> Fri, 12 May 2023 22:40:55 GMT https://community.arlo.com/t5/Arlo/Hub-offline/m-p/1912989#M87880 MoSi 2023-05-12T22:40:55Z https://community.arlo.com/t5/Arlo/Hub-offline/m-p/1913044#M87886 <P>WHich is it - a hub or a base? What model is it? What have you tried and what do you see? What are the LED(s) showing?</P> Fri, 12 May 2023 14:17:24 GMT https://community.arlo.com/t5/Arlo/Hub-offline/m-p/1913044#M87886 jguerdat 2023-05-12T14:17:24Z https://community.arlo.com/t5/Arlo/Hub-offline/m-p/1914193#M87953 <P>Using the device after several months of inactivity. The base does not connect to the internet</P><P>Arlo Pro VMB 4000</P> Tue, 23 May 2023 16:21:31 GMT https://community.arlo.com/t5/Arlo/Hub-offline/m-p/1914193#M87953 Jemarabh 2023-05-23T16:21:31Z https://community.arlo.com/t5/Arlo/Hub-offline/m-p/1914303#M87966 <P>Again, what are the LEDs showing? The power and Internet LEDs must be green. If the Internet LED is off or amber, that needs to be fixed.</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean" target="_blank">https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean</A></P> Wed, 24 May 2023 13:34:08 GMT https://community.arlo.com/t5/Arlo/Hub-offline/m-p/1914303#M87966 jguerdat 2023-05-24T13:34:08Z