https://community.arlo.com/t5/Arlo/iPhone-not-recognized/m-p/1912540#M87831 <P>Hi,</P><P>I bought a new iPhone; downloaded the app, connected to Arlo but it tells me “we don’t recognize this device “ then I click on send notification but nothing comes- I still have the same phone number.</P><P>any suggestions?</P> Sun, 07 May 2023 19:31:41 GMT Lib123 2023-05-07T19:31:41Z https://community.arlo.com/t5/Arlo/iPhone-not-recognized/m-p/1912540#M87831 <P>Hi,</P><P>I bought a new iPhone; downloaded the app, connected to Arlo but it tells me “we don’t recognize this device “ then I click on send notification but nothing comes- I still have the same phone number.</P><P>any suggestions?</P> Sun, 07 May 2023 19:31:41 GMT https://community.arlo.com/t5/Arlo/iPhone-not-recognized/m-p/1912540#M87831 Lib123 2023-05-07T19:31:41Z https://community.arlo.com/t5/Arlo/iPhone-not-recognized/m-p/1912763#M87853 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/910277">@Lib123</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Can you log in to the web portal and change the two step verification to the email method and try again.&nbsp;</P> Tue, 09 May 2023 20:27:05 GMT https://community.arlo.com/t5/Arlo/iPhone-not-recognized/m-p/1912763#M87853 ShayneS 2023-05-09T20:27:05Z