topic Sudden Video quality loss in Arlo

Sudden Video quality loss

Creepytrout — Sat, 22 Apr 2023 02:02:05 GMT

Anyone have solutions to a sudden loss in video quality on both the doorbell camera and essential security camera?

I received a notification for motion detected at night, the clip appeared to show a very low quality image, I checked another security camera and it too had a really compressed image. Only had them a month and have been fine up until now.

signal strength is good, so what would cause such a sudden issue? My concern is this doesn’t provide security as the current video quality would be unlikely to detect movement it is that bad.

Re: Sudden Video quality loss

jguerdat — Sat, 22 Apr 2023 12:00:30 GMT

Rebooting the cameras (and hub, if so connected) is a good start. If connected directly to your WiFi, reboot the router. Monitor to see if things are better and stay that way.

Re: Sudden Video quality loss

StephenB — Sat, 22 Apr 2023 12:08:30 GMT

I suggest making a couple of manual recordings in various lighting conditions, so you have a reference. Download them, so you'll have them after the 30-day retention ends.