https://community.arlo.com/t5/Arlo/iOS-app-OOPS-error-has-occurred-message/m-p/1910454#M87683 <P>Is there customer support? &nbsp;I can’t find any? &nbsp;The auto chat route is useless.&nbsp;<BR />my iPhone X suddenly won’t open arlo. It says oops! An error has occurred. Funny, it still dings notifications on my phone, but can’t access the app. But I can open app on iPad and see everything. I need my phone stlo app to work!!</P> Tue, 18 Apr 2023 17:09:21 GMT Diana7 2023-04-18T17:09:21Z https://community.arlo.com/t5/Arlo/iOS-app-OOPS-error-has-occurred-message/m-p/1910454#M87683 <P>Is there customer support? &nbsp;I can’t find any? &nbsp;The auto chat route is useless.&nbsp;<BR />my iPhone X suddenly won’t open arlo. It says oops! An error has occurred. Funny, it still dings notifications on my phone, but can’t access the app. But I can open app on iPad and see everything. I need my phone stlo app to work!!</P> Tue, 18 Apr 2023 17:09:21 GMT https://community.arlo.com/t5/Arlo/iOS-app-OOPS-error-has-occurred-message/m-p/1910454#M87683 Diana7 2023-04-18T17:09:21Z https://community.arlo.com/t5/Arlo/iOS-app-OOPS-error-has-occurred-message/m-p/1910505#M87685 <P>I figured out what the problem was!</P><P>Even though it said I was already logged out - you HAVE TO press the Logout button, then you can log back in.&nbsp;<BR />then a nice Rep from Arlo called me, and told me apparently there is a soft Logout - which is what happened, and that’s why I HAD TO push the Logout button to get back into our account. &nbsp;All is well in the universe again! &nbsp;Thanks Arlo for checking in on me to make sure it was working!</P> Tue, 18 Apr 2023 22:03:49 GMT https://community.arlo.com/t5/Arlo/iOS-app-OOPS-error-has-occurred-message/m-p/1910505#M87685 Diana7 2023-04-18T22:03:49Z