https://community.arlo.com/t5/Arlo/How-do-I-go-back-to-the-free-plan-that-records-video-for-one/m-p/1907212#M87408 <P>So, I made the mistake of buying new cameras. They had a free trial for the subscriptions. I did the free trial and I don't care for it. I enjoyed the old free plan that would record video for a week at a time and delete it after 7 days. Now that the free trial is over they are forcing me to spend <STRONG>$9.99</STRONG> a month for a plan I do not even want if I want them to store video. My question is <U>how do I go back to the old free plan?</U> I have even tried getting a thumb drive and recording locally but I have no clue how to view those videos so its useless to me. Arlo, can you please help me? I have been a customer for 6 years. I have never had issues like this until I bought the new Essential cameras. If this is what its going to be like I won't be buying anything else from Arlo. I will find a new service with another company.&nbsp;</P> Thu, 23 Mar 2023 22:11:02 GMT Sherryhatesarlo 2023-03-23T22:11:02Z https://community.arlo.com/t5/Arlo/How-do-I-go-back-to-the-free-plan-that-records-video-for-one/m-p/1907212#M87408 <P>So, I made the mistake of buying new cameras. They had a free trial for the subscriptions. I did the free trial and I don't care for it. I enjoyed the old free plan that would record video for a week at a time and delete it after 7 days. Now that the free trial is over they are forcing me to spend <STRONG>$9.99</STRONG> a month for a plan I do not even want if I want them to store video. My question is <U>how do I go back to the old free plan?</U> I have even tried getting a thumb drive and recording locally but I have no clue how to view those videos so its useless to me. Arlo, can you please help me? I have been a customer for 6 years. I have never had issues like this until I bought the new Essential cameras. If this is what its going to be like I won't be buying anything else from Arlo. I will find a new service with another company.&nbsp;</P> Thu, 23 Mar 2023 22:11:02 GMT https://community.arlo.com/t5/Arlo/How-do-I-go-back-to-the-free-plan-that-records-video-for-one/m-p/1907212#M87408 Sherryhatesarlo 2023-03-23T22:11:02Z https://community.arlo.com/t5/Arlo/How-do-I-go-back-to-the-free-plan-that-records-video-for-one/m-p/1907216#M87410 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/905392">@Sherryhatesarlo</a>&nbsp;wrote:<BR /> <P>&nbsp;My question is <U>how do I go back to the old free plan?</U></P> <HR /></BLOCKQUOTE> <P>Reinstall the old cameras?</P> Thu, 23 Mar 2023 22:17:57 GMT https://community.arlo.com/t5/Arlo/How-do-I-go-back-to-the-free-plan-that-records-video-for-one/m-p/1907216#M87410 StephenB 2023-03-23T22:17:57Z