topic Re: Live feed not working on iPhone in Arlo

Live feed not working on iPhone

BobbyZ — Tue, 21 Mar 2023 23:47:42 GMT

After updating to 16.3.1 on my iPhone. I no longer have a live feed. The cameras are recording but not able to see live feed.

Re: Live feed not working on iPhone

ShayneS — Wed, 22 Mar 2023 20:14:30 GMT

Hi,

Are you still experiencing this issue?

Re: Live feed not working on iPhone

maxhbrown — Fri, 14 Apr 2023 18:54:18 GMT

Feed still does not work.

I have dashboard and devices, both of which provide live camera.

But the feed still does not work like it used to, giving me events that I could look back.

Where is the support? Should I just cancel my new monthly payment? What is the problem?

Re: Live feed not working on iPhone

ShayneS — Mon, 17 Apr 2023 21:33:28 GMT

@maxhbrown Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact