topic Re: How to clear login from 3rd app in Arlo

How to clear login from 3rd app

Micvan — Tue, 14 Mar 2023 12:50:54 GMT

I have a third app (Home Assistant) that uses my primary admin account to show cameras. This results in logging out my phone as the Home Assistant takes over every 10 second.

I have added a new user and want to use this in Home Assistant but it seems the first user is cached in Arlo and it keeps using this login even if I change the user in the app

How do I somehow remove the acess for the Home Assistant app to Arlo ?

Re: How to clear login from 3rd app

JamesC — Wed, 15 Mar 2023 18:49:10 GMT

Micvan,

It's not clear what the issue is that you're experiencing.

Are you saying you're logging in to the Arlo Secure mobile app using the same credentials on multiple devices?

JamesC

Re: How to clear login from 3rd app

Micvan — Wed, 15 Mar 2023 18:58:28 GMT

No, I have granted a 2factor access to my account logging in from Home Assistant

But that means, it logs out of my phone and when I try log in from the phone it just keeps logging me out, as the Home Assistant "wins" the battle

So i made a new account and tried to use this from Home Assistant - however, it seems that the Arlo has approved the Home Assistant forever now, and wont change the user from the device. So I guess that it somehow has a token granted access somewhere and I need to clear this and start over... Is this possible from Arlo somewhere?