topic Re: Push notification in Arlo

Push notification

Gardenut — Thu, 09 Mar 2023 18:05:56 GMT

My push notifications are not going to my cell phone. I was told to go to the two-step notification and change it. I don’t see an area where I can correct the phone number back to where it was. It only allows me to change push notifications to email or old phone is there a way to correct my phone number?

Re: Push notification

ShayneS — Mon, 13 Mar 2023 19:43:06 GMT

Are you still experiencing this?

Re: Push notification

Gardenut — Sat, 25 Mar 2023 00:00:24 GMT

YES!!! Is there a solution???

Re: Push notification

ShayneS — Mon, 27 Mar 2023 20:20:22 GMT

Which version of the Arlo app are you using?

Re: Push notification

Gardenut — Mon, 27 Mar 2023 20:53:30 GMT

I have the original Arlo cameras. I’m not sure if that’s the info you need…? It says 4.2.5. 5758.

Re: Push notification

ShayneS — Mon, 27 Mar 2023 20:56:35 GMT

Is this with an iOS or Android device?

Thanks

Re: Push notification

Gardenut — Mon, 27 Mar 2023 22:14:46 GMT

It's a new iPhone (I had no problems with my android when I had it.)

Re: Push notification

jguerdat — Tue, 28 Mar 2023 13:52:54 GMT

I believe the latest iOS app is version 4.3 - try reinstalling the app.