https://community.arlo.com/t5/Arlo/Need-assistance-with-getting-a-new-camera-and-subscription/m-p/1905742#M87309 <P>Need assistance with redeeming the product offer... Had a problem with the order.</P><P>&nbsp;</P><P>The AI Chat Bot is not helping since there was a problem w the order itself and it says that the order was already placed, which it really was not... assistance please? Someone from Arlo please call?&nbsp;</P> Mon, 13 Mar 2023 16:21:02 GMT ArloUserInCT 2023-03-13T16:21:02Z https://community.arlo.com/t5/Arlo/Need-assistance-with-getting-a-new-camera-and-subscription/m-p/1905742#M87309 <P>Need assistance with redeeming the product offer... Had a problem with the order.</P><P>&nbsp;</P><P>The AI Chat Bot is not helping since there was a problem w the order itself and it says that the order was already placed, which it really was not... assistance please? Someone from Arlo please call?&nbsp;</P> Mon, 13 Mar 2023 16:21:02 GMT https://community.arlo.com/t5/Arlo/Need-assistance-with-getting-a-new-camera-and-subscription/m-p/1905742#M87309 ArloUserInCT 2023-03-13T16:21:02Z https://community.arlo.com/t5/Arlo/Need-assistance-with-getting-a-new-camera-and-subscription/m-p/1905752#M87310 <P>I've escalated the details you've provided here to the care team. An agent will reach out to you with an update as soon as possible.</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 13 Mar 2023 17:44:23 GMT https://community.arlo.com/t5/Arlo/Need-assistance-with-getting-a-new-camera-and-subscription/m-p/1905752#M87310 JamesC 2023-03-13T17:44:23Z