topic Re: Arlo App in Arlo

Arlo App frozen on Home Screen

Tom-S — Fri, 03 Mar 2023 19:34:56 GMT

My Arlo App is frozen on the home screen. I've removed the app and reinstalled (more than once). No change. It worked for over a year and now nothing.

Re: Arlo App

jguerdat — Thu, 02 Mar 2023 15:00:23 GMT

What phone and OS version? Have you rebooted it? Have you tried a different device?

Re: Arlo App

Tom-S — Fri, 03 Mar 2023 02:25:00 GMT

IPhone 11 - I've rebooted and reinstalled. It does work on another phone we have.

Re: Arlo App

jguerdat — Fri, 03 Mar 2023 14:21:36 GMT

Assuming older phones are supported and have current OS updates, I would think factory resetting the phone would be the next step.