topic Re: Base will not reconnect in Arlo

Base will not reconnect

Jhch — Fri, 03 Feb 2023 20:49:20 GMT

My base will not reconnect to my app after rebooting

Re: Base will not reconnect

jguerdat — Sat, 04 Feb 2023 14:25:39 GMT

Need a lot more details. WHat base model? What have you tried and what do you see?

Re: Base will not reconnect

Jhch — Sat, 04 Feb 2023 21:23:22 GMT

Arlo base model number is vmb4000. I removed my base hub from my arlo app. Reset the pin. I unplugged power from base and wall. Plugged cable into base and into WiFi. My phone is connected to the same WiFi. Then added power cable and plugged into outlet. I tried adding base to my arlo app. It says no arlo devices found. What I see is green lights on power, internet, and camera. But sometimes the internet blinks green. I read that the blinking might be talking to internet so I have kept hubs connected to intranet after days go

by I try to connect to the app again still doesn’t connect . Sometimes the blinking stops. I have done this so many times.

Re: Base will not reconnect

jguerdat — Sun, 05 Feb 2023 15:53:08 GMT

Verify that nothing is in Settings, My Devices. Hold the reset button for >10 seconds until the LEDs start flashing amber. Let it reboot and try claiming again.