topic Re: Geofencing stopped working with Samsung Galaxy in Arlo

Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Thu, 27 Oct 2022 01:50:22 GMT

Had an S21, stopped working. Now use a Z4 Flip, and it still always thinks I am home. I have made sure only the Z4 is selected in the Geofencing section. All permissions and setting are correct. I have read and followed every article about this I can find here and on Google. Something else is going on. If Arlo can't fix it I will be forced to dump it and change to something out.

Re: Geofencing stopped working with Samsung Galaxy

jguerdat — Thu, 27 Oct 2022 12:36:25 GMT

Can you delete the old phone (use the Edit selection when the various phones are displayed). If a phone isn't logged into the app, GF will fail (my wife rarely uses the app so GF thinks she's not at home).

Re: Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Sat, 29 Oct 2022 21:28:32 GMT

I just removed the other phone. I'll see if that works and post back. Thanks for the tip.

Re: Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Tue, 01 Nov 2022 19:42:49 GMT

No joy. Arlo app still thinks the phone is home.

Re: Geofencing stopped working with Samsung Galaxy

jguerdat — Wed, 02 Nov 2022 13:57:51 GMT

Have you granted access to others?

Re: Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Fri, 04 Nov 2022 19:36:02 GMT

Nope

Re: Geofencing stopped working with Samsung Galaxy

jguerdat — Sat, 05 Nov 2022 14:38:16 GMT

GF requires the phone to detect and pass the info to the Arlo app. Is the app's location permission allowed all the time and using precise location?

Recent posts seem to be about Samsung phones having issues which kinda makes me think Samsung has made changes to something that is causing problems.

Re: Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Sat, 05 Nov 2022 15:16:02 GMT

Re: Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Tue, 08 Nov 2022 00:05:58 GMT

Just to be clear, it still no workie

Re: Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Wed, 16 Nov 2022 18:14:20 GMT

Anyone?

Re: Geofencing stopped working with Samsung Galaxy

ShayneS — Thu, 26 Jan 2023 00:51:27 GMT

Are you still experiencing this with the latest version of the Arlo app 4.0.4?

Re: Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Wed, 25 Jan 2023 23:55:07 GMT

Problem persists. Downloaded the new version and while away it still thinks I am home.

Re: Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Wed, 01 Mar 2023 20:07:17 GMT

Why ask me if I am still experiencing trouble if you don't then respond?

I am going to have to switch to another company if this isn't resolved.

Re: Geofencing stopped working with Samsung Galaxy

ShayneS — Wed, 01 Mar 2023 20:22:22 GMT

@Jefffromtexas

Is this occurring with version 4.1.1? I have requested for an update from the team regarding the issue.

Re: Geofencing stopped working with Samsung Galaxy

Jefffromtexas — Thu, 02 Mar 2023 20:19:08 GMT

4.1.2_28515. Was not working with the earlier version, either.