https://community.arlo.com/t5/Arlo/Getting-Past-Secure-Your-Account-in-Arlo-App/m-p/1897340#M86401 <P>I am trying to set up my Arlo Essential Video Doorbell Wire-free and my Arlo Essential XL Wire-free Spotlight Security Camera.&nbsp; The directions say to follow the directions in the Arlo App. BUT the app won't let me get past the Secure your Arlo account page. When I type in my mobile numbe to receive an SMS Text Message, the app says method already exists. When I hit continue, I get the "method already exists"message. When I hit the back arrow, the app logs me out. I tried adding my phone as a trusted device for push notifications, but app says there's a problem with adding my phone (of 5 years) as a trusted device. HOW DO I GET PAST THE SECURE YOUR ARLO ACCOUNT PAGE TO THE INSTRUCTIONS FOR SETTING UP THE DOORBELL? The chat bot is no help because the problem is not in its list.</P> Tue, 17 Jan 2023 18:05:54 GMT nkm 2023-01-17T18:05:54Z https://community.arlo.com/t5/Arlo/Getting-Past-Secure-Your-Account-in-Arlo-App/m-p/1897340#M86401 <P>I am trying to set up my Arlo Essential Video Doorbell Wire-free and my Arlo Essential XL Wire-free Spotlight Security Camera.&nbsp; The directions say to follow the directions in the Arlo App. BUT the app won't let me get past the Secure your Arlo account page. When I type in my mobile numbe to receive an SMS Text Message, the app says method already exists. When I hit continue, I get the "method already exists"message. When I hit the back arrow, the app logs me out. I tried adding my phone as a trusted device for push notifications, but app says there's a problem with adding my phone (of 5 years) as a trusted device. HOW DO I GET PAST THE SECURE YOUR ARLO ACCOUNT PAGE TO THE INSTRUCTIONS FOR SETTING UP THE DOORBELL? The chat bot is no help because the problem is not in its list.</P> Tue, 17 Jan 2023 18:05:54 GMT https://community.arlo.com/t5/Arlo/Getting-Past-Secure-Your-Account-in-Arlo-App/m-p/1897340#M86401 nkm 2023-01-17T18:05:54Z https://community.arlo.com/t5/Arlo/Getting-Past-Secure-Your-Account-in-Arlo-App/m-p/1897342#M86402 <P>Never mind.&nbsp; I completely deleted the app and started over.&nbsp; It now trusts my phone.</P><P>&nbsp;</P> Tue, 17 Jan 2023 18:15:17 GMT https://community.arlo.com/t5/Arlo/Getting-Past-Secure-Your-Account-in-Arlo-App/m-p/1897342#M86402 nkm 2023-01-17T18:15:17Z