https://community.arlo.com/t5/Arlo/two-step-verification-on-new-phone/m-p/1896383#M86197 <P>Tried that and it didnt. just did it again and it did work. thank you.&nbsp;</P> Wed, 11 Jan 2023 22:02:28 GMT dryflys 2023-01-11T22:02:28Z https://community.arlo.com/t5/Arlo/two-step-verification-on-new-phone/m-p/1896151#M86141 <P>I have a new phone. when i open the app and go through the sign in, the two step verification sends a push to my old phone (not in use) and i have a choice to send that code to my email, which i do. However, when i enter the code it says "this device cannot be trusted right now. try again". I have been trying for a week.&nbsp;</P> Tue, 10 Jan 2023 20:58:14 GMT https://community.arlo.com/t5/Arlo/two-step-verification-on-new-phone/m-p/1896151#M86141 dryflys 2023-01-10T20:58:14Z https://community.arlo.com/t5/Arlo/two-step-verification-on-new-phone/m-p/1896381#M86196 <P>If you uninstall the app and download again from the app store, do you still experience the same behavior?</P> <P>&nbsp;</P> <P>JamesC</P> Wed, 11 Jan 2023 21:57:13 GMT https://community.arlo.com/t5/Arlo/two-step-verification-on-new-phone/m-p/1896381#M86196 JamesC 2023-01-11T21:57:13Z https://community.arlo.com/t5/Arlo/two-step-verification-on-new-phone/m-p/1896383#M86197 <P>Tried that and it didnt. just did it again and it did work. thank you.&nbsp;</P> Wed, 11 Jan 2023 22:02:28 GMT https://community.arlo.com/t5/Arlo/two-step-verification-on-new-phone/m-p/1896383#M86197 dryflys 2023-01-11T22:02:28Z