topic Cloudy picture in Arlo

Cloudy picture

Breta1953 — Tue, 10 Jan 2023 22:08:01 GMT

picture looks hazy on security camera, Arlo wireless. Also no blue light when pressing sync button. Unable to do a factory reset. Thank you

jguerdat — Wed, 11 Jan 2023 14:42:12 GMT

Which model camera do you have? It would either use 4 CR123 batteries or have a label inside the battery compartment that starts with VMC.

Provide a screenshot or link to a video that shows the haziness.

Breta1953 — Fri, 13 Jan 2023 19:36:52 GMT

VMC3030; that is my living room, on the day time.

should look like this

thank you

Breta1953 — Sat, 14 Jan 2023 00:04:55 GMT

should be like this

VCM3030

jguerdat — Tue, 17 Jan 2023 15:36:24 GMT

I see a couple of possibilities:

1) the bright windows may be causing the camera to automatically adjust its exposure, darkening the interior to a useless degree.

2) the camera lens may need to be cleaned.

Does it look ok at night?