topic Re: Arlo baby getting status in Arlo

Arlo baby getting status

magreene — Fri, 06 Jan 2023 02:03:55 GMT

I’m unable to edit the modes of my camera to monitor movement and audio. This previously was not an issue.

Re: Arlo baby getting status

ShayneS — Mon, 09 Jan 2023 21:37:48 GMT

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

Re: Arlo baby getting status

magreene — Tue, 10 Jan 2023 00:07:16 GMT

I’ve powered down, reset the camera and moved the camera closer to my router. When o moved it, it connected to the internet but it still will not let me change the settings for monitoring to trigger on motion or sound. I placed it back in the room and the internet signal shows strong within the app. Thanks!

Re: Arlo baby getting status

ShayneS — Tue, 10 Jan 2023 18:23:57 GMT

Which version of the Arlo app are you using? Does the same issue occur on wifi and mobile data as well as the web portal on a pc?

Thanks

Re: Arlo baby getting status

magreene — Fri, 13 Jan 2023 10:32:59 GMT

It’s the latest version. All of my issues started after the update. I’m always on wi fi.

Re: Arlo baby getting status

ShayneS — Fri, 20 Jan 2023 00:06:21 GMT

Does the same occur over the web browser?

Re: Arlo baby getting status

magreene — Mon, 06 Feb 2023 04:12:18 GMT

I’ve always logged in through the app on my phone or iPad.

Re: Arlo baby getting status

Ulbe — Fri, 28 Apr 2023 16:40:10 GMT

Same here i have 2 camera's one same problem

Re: Arlo baby getting status

jguerdat — Sat, 29 Apr 2023 13:35:15 GMT

The question remains - same thing when using the web client (my.arlo.com)?