topic Re: iPhone app works, but can't get cameras to respond on website. Why? in Arlo

iPhone app works, but can't get cameras to respond on website. Why?

jpwjones — Thu, 06 Oct 2016 21:18:43 GMT

Can't manage from website in my own home, but can manage all cams from iPhone app either home or away. Please help.

Re: iPhone app works, but can't get cameras to respond on website. Why?

jpwjones — Tue, 10 Feb 2015 06:10:09 GMT

I get an error 201: connection failed message. But on my phone it works perfectly. Why?

Re: iPhone app works, but can't get cameras to respond on website. Why?

DanielT — Tue, 10 Feb 2015 21:15:51 GMT

Hi jpwjones,

I have created a case for you in our Support application. I'll reach out to you there. Thank you for your report.

DanielT

Netgear Arlo Customer Support

Re: iPhone app works, but can't get cameras to respond on website. Why?

ant — Sun, 01 Mar 2015 10:51:20 GMT

jpwjones wrote:
Can't manage from website in my own home, but can manage all cams from iPhone app either home or away. Please help.

Which computer web browser(s) and operating system(s) did you use? I had problems (no errors, just stuck video loading) with Mozilla's Gecko engine web browsers (SeaMonkey v2.32.1 and Firefox v36) in my updated WIndows XP Pro SP3 machines and Debian (Iceweasel branded from Firefox)/Linux. I had no problems with Chrome v40 in Linux/Debian though. 😞