topic Re: Logging in from more than 1 location.... in Arlo

Logging in from more than 1 location....

jvazquez930 — Thu, 06 Oct 2016 21:17:48 GMT

Is it possible to be logged in at the same time from more than 1 location, i.e. on laptop and smartphone? Every time I attempt to it logs me off from one of them.

Re: Logging in from more than 1 location....

4vrnvr — Sat, 07 Feb 2015 00:22:23 GMT

Yes, go to settings and setup a friend account. You can also decide if you want the friend account to be able to change settings or just view. The primary account can only be logged in at a single location as you have found out. Hope this helps.

Greg

Re: Logging in from more than 1 location....

jvazquez930 — Sat, 07 Feb 2015 00:41:14 GMT

Thank you for the quick response.

Re: Logging in from more than 1 location....

mhammo — Thu, 24 Dec 2015 15:38:45 GMT

" The primary account can only be logged in at a single location"

I find this very frustrating. I often login on my phone and the browser and hate it when it bumps the other one off.

Often I may want to view the camera screen and the mode setting screen in 2 different browser windows; but this site won't let me do that.

Mike

Re: Logging in from more than 1 location....

rumblingjack — Sat, 11 Jun 2016 02:11:36 GMT

If you add a friend do they use your password or setup there on?

Re: Logging in from more than 1 location....

TomMac — Sat, 11 Jun 2016 12:32:08 GMT

No, they do not use the primary owners name/password

Re: Logging in from more than 1 location....

jguerdat — Sat, 11 Jun 2016 13:12:57 GMT

mhammo wrote:
" The primary account can only be logged in at a single location"

I find this very frustrating. I often login on my phone and the browser and hate it when it bumps the other one off.

Often I may want to view the camera screen and the mode setting screen in 2 different browser windows; but this site won't let me do that.

Mike

You can get around that by adding your second email address as a friend. That way you can log in using each account at the same time. Not the same thing that you want but close.

Re: Logging in from more than 1 location....

kitkathouse — Mon, 24 Apr 2017 19:27:30 GMT

i have tried twice to have a friends account, just today both links did not work that they sent me via email. April 24, 2017

AND when you try to reply to the message there is no "TO" email indicated.

Join The Arlo Party!

Create my own Arlo Account

If the link above doesn=E2=80=99t connect you to the= arlo.netgear.com website, copy and paste this address into your browser:

https://arlo.netgear.com/?registrationToken=3D6174733a313439333= 035393131393232383b7569643a324742462d3333362d363935343735373b667269656e6445= 6d61696c3a41726c6f556e636c654050696374757265736e616c6c2e636f6d3b726f6c653a4= 1444d494e3b6974733a31343933303539313139323238

Re: Logging in from more than 1 location....

JamesC — Wed, 26 Apr 2017 21:44:10 GMT

kitkathouse,

After clicking the link, you should be brought to a log in page, where the shared access account can be created.

Did you get an error after clicking the link? What indicates that the link does not work?

JamesC